We hope you have a pleasant experience with CAILYN purchases, as we are committed to offering our customers the finest cosmetic products available. However, if you are not completely satisfied with your online purchase, we’ll do our best to accommodate your need. To request return or exchange, please contact customerservice@ cailyncosmetics.com or call 1-562-949-1212. Request must be made within 30 days from the purchase date. For further details, please contact customer service.
We are aware of NON-AUTHORIZED parties selling COUNTERFEIT Cailyn Cosmetics on Amazon® and eBay®. We are alerting our valued customers, retailers and distributors that we are aware of this issue and actively working to resolve it.
Please note that Cailyn Cosmetics will NOT honor our 30 Day Money Back Guarantee for any products sold on Amazon® or eBay® by Non-Authorized Retailers. We recommend that you use caution in buying products from Non-Authorized resellers as some of these products may cause permanent damage to your health.